(4.4 / 5)7+ Ratings

Digmypics Reviews

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Overall Rating

4.4
7 Reviews
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About Digmypics

DigMyPics.com is a service that specializes in photo scanning and video digitization. It has been operating since 2002, serving customers from all over the world. The company is based in Arizona.

The services offered by DigMyPics.com include:

  • Photo Scanning Service: This involves transforming photos with AI and industrial-grade sensors with SmartScan. The service ensures pristine image clarity with DustNet and brings vibrancy back to faded or damaged photos with SmartScan.
  • Advanced Tape to Digital Service: This service includes blank video trimming, searchable text, and instant online viewing. Customers can see their video tapes as soon as they're digitized.
  • Home Movie 8mm and 16mm Film Transfer Service: This includes HD Frame By Frame 1920 x 1080 Film Scanning, cleaning and lubrication of film before digitization, manual color correction, and sound capture if the Super8 or 16mm Optical Sound Film has sound.
  • FaceEnhance Technology: This AI technology sharpens and clarifies facial details, making old photos look as if taken today. This is available as a free service add-on.

The company also offers a Transparent Digital Transfer Process that keeps customers informed with real-time photo scanning service. Customers can track their order through the system, read the technician notes, and see their photos as they are scanned.

The pricing for these services is transparent and can be estimated using the Pricing Calculator on the website. The company also offers a "Don't Want Don't Payâ„¢" feature where customers can delete the scans they don't want and get up to 20% of the cost of photo scanning deducted from their order.

The company has received positive reviews from customers for its high-quality service and advanced technology. It has been recommended by Consumer Reports.

The company's address is 701 N Golden Key St, Gilbert, AZ, 85233 and it operates from Monday to Friday, 08:00 - 17:30. The contact number is (480) 892-0219.

For more information, please visit the official website of DigMyPics.com.

Digmypics Pros & Cons

Pros of digmypics.com:

  • Excellent Service and Communication: Customers praise the company for its fantastic service and communication, providing frequent updates on the status of their orders.
  • High-Quality Scans: The company is known for its high-quality scans, often exceeding expectations, especially with 35mm slides and negatives.
  • Reasonable Pricing: Users find the pricing to be reasonable for the scope of services offered, including scanning at high resolutions like 3,200 and 4,000 dpi.
  • Reliability and Safety: Customers appreciate that their original slides are returned in the same condition, with no loss or damage reported.
  • Professional Handling: The company is praised for its professional handling of orders, including organizing and naming files for easy identification.
  • Customer Satisfaction: Many customers have used the service multiple times and highly recommend it for preserving memories.

Cons of digmypics.com:

  • Limited Information on Specific Issues: There is no mention of any significant cons or negative experiences in the provided reviews. However, it is always possible that some users may have had issues that were not documented.

Given the information available, it seems that digmypics.com has a strong reputation for its quality and service.

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Digmypics Customer Reviews (7)

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Daniela Reinhard
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Jul 9, 2024
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Jul 6, 2024
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Ruth Medellin
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Jul 6, 2024
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Pamela Brumley
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Jul 3, 2024

Digmypics Customer’s Q&A

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Digmypics Features and Benefits

DigMyPics offers a variety of features and benefits that make it a popular choice for photo and video digitization. Here are some key features and benefits:

  • Advanced Scanning Technology: Uses AI and industrial-grade sensors with SmartScan to transform photos.
  • Dust Removal: Uses AI technology, DustNet, to ensure pristine image clarity.
  • Color & Detail Enhancement: Brings vibrancy back to faded or damaged photos with SmartScan.
  • Multiple-format conversion: Can handle both audio and video conversions.
  • Real Time Scanning: Allows users to see each photo as it is scanned. This unique feature makes it fun for users and their family to watch their account every day as new photos are instantly available to view the moment they've been scanned.
  • Don't Want Don't Pay: Users can delete any photos they don't care about for a full credit, up to 20% of scanning charges.
  • Snapshot feature: Users can create and instantly download photos from their videos so they can capture and share their favorite frames. As many as they like, for no extra charge!
  • Trimming of Leading and Ending Blank Video: Using exclusive AI Technology, trims blank sections of video from the beginning and end of digitized Tapes. This makes it much easier to see what's on tapes right away.

Remember, each service has its own strengths and weaknesses. It's important to consider specific needs and preferences when choosing a photo and video digitization service.

Digmypics Pricing

DigMyPics offers a variety of services with different pricing. Here are some details:

  • Standard Slides: 49¢ per scan
  • Non Standard Slides: $1.29 per scan
  • Medium Format Slides: 2000 DPI Scans at $1.99 per scan and 4000 DPI Scans at $7.99 per scan
  • Photo Scanning: Prices start at only 49 cents for an 8x10 photo. Prices will vary depending on how many images you scan and the sizes.
  • Slide- and Negative-Scanning: Options of 2500 dpi, 3200 dpi, and 4000 dpi. The services range in price from 39 cents to $1.19 each, depending on the resolution and the type of slides you send in.
  • Prints: Can be scanned at 300 dpi (39 cents apiece) or 600 dpi (49 cents apiece).

Please note that these prices are subject to change and it's always a good idea to check the official website for the most up-to-date information. Remember, each service has its own strengths and weaknesses. It's important to consider your specific needs and preferences when choosing a photo conversion service.

Payment Method

DigMyPics operates on a pay-before-return policy. Customers agree to pay for the services they incur before their order and photos are returned to them. The order submitted by the customer is an estimate only, and the final charges may be more or less depending on the actual number and types of photos submitted or services and products purchased.

If a customer does not review and pay for their order within 21 days of receiving the link to review their images online, DigMyPics reserves the right to charge the customer's credit card for the full amount of the service and return the original photos and the disc(s) of newly digitized photos and/or videos to the customer.

Please note that DigMyPics is not responsible for any over the limit, overdraft, or other bank fees a customer may incur from their bank as the result of DigMyPics charging their credit or debit card. They also charge up to $45 for any checks returned unpaid by the bank. If a customer files a charge dispute (commonly known as a chargeback) with their credit card company, they immediately charge DigMyPics a fee. If DigMyPics wins the dispute, they will charge that fee back to the customer plus a handling fee for their trouble.

Remember, each service has its own strengths and weaknesses. It's important to consider your specific needs and preferences when choosing a photo conversion service.

Digmypics FAQs

FAQ

How To Open A Digmypics Account?

To start using DigMyPics.com, there's no need to create an account. Instead, the process is as follows:

  1. Estimate Your Project: Gather your materials and estimate your quantities. Use the project estimation tool on the website to assist you in this step.
  2. Select Your Media: Choose how you would like to have your digital photos and videos returned to you. Options include Download, Flash Drive, and Disc Set.
  3. Pack and Ship Your Order: Place your film and photos in a sturdy box that won't crush easily. Wrap your photos and film in plastic. Avoid using packing materials that generate dust or debris. Don't write on the back of your photos with magic marker, ink, or crayon. Don't package a photo to look like the packing materials.
  4. Digitize Your Project: Your photos will be scanned using the best technology. Slides and negatives will be scanned using proprietary smart scanning technology. Movie Film will be cleaned and lubricated before being captured frame by frame. It is then color corrected by professional film editors.
  5. Review Your Project: You can see each photo as it is scanned. This unique feature makes it fun for you and your family to watch your account every day as new photos are instantly available to view the moment they've been scanned.

For more information, please visit the official website of DigMyPics.com. If you have any questions, you can contact the customer service at (480) 892-0219. The company operates from Monday to Friday, 08:00 - 17:30. The company's address is 701 N Golden Key St, Gilbert, AZ, 85233.

FAQ

Digmypics Alternatives

Here are some alternatives to DigMyPics:

  1. Lifetouch: Known for its quality services, Lifetouch offers a range of photo conversion services. It has a good reputation among users and is considered a strong competitor to DigMyPics.

  2. Snapfish IE: Another popular alternative, Snapfish IE provides a variety of photo-related services. It's well-regarded for its user-friendly interface and quality output.

  3. Imemories: iMemories offers a more reasonably priced service with a better quality of output compared to DigMyPics. It's a solid choice for photo conversion services.

  4. Legacy Box: While DigMyPics offers more services, Legacy Box services are rated higher than the former. It's a reliable option for those looking for quality over quantity.

  5. Scancafe: ScanCafe is known for its excellent color adjustments and tasteful saturation. It breathes new life into old slides, negatives, and prints, making it a top choice for many.

  6. CUCU Covers: CUCU Covers is another strong competitor in the photo printer product space. It's known for its quality services and competitive pricing.

  7. Gophoto: GoPhoto is a popular scanning service that offers a range of services. It's known for its quality output and fast turnaround time.

  8. Scandigital: ScanDigital offers a variety of photo-related services. It's well-regarded for its user-friendly interface and quality output.

  9. ScanMyPhotos.com: ScanMyPhotos.com is a good option for those who want their photos fast. The service allows users to download the completed full-resolution scans from its site.

  10. Print Quality Newsletter Coupons: This service offers a unique feature of newsletter coupons. It's a good option for those looking to save on their photo printing needs.

Remember, each service has its own strengths and weaknesses. It's important to consider your specific needs and preferences when choosing an alternative to DigMyPics.

FAQ

Digmypics Return Policy?

The Return Policy of DigMyPics.com is as follows:

  • All original materials sent with the order will be returned along with the digitized materials, unless specified otherwise.
  • Customers are provided with the opportunity to review their newly scanned photos online and delete the ones they do not want. Up to 20% of the cost of photo scanning can be deducted from the order for each deleted photo.
  • Customers have 14 days from the day they receive the link to review their images online and pay for the project. If the process is not completed within 14 days, a reminder will be sent. If by the 21st day the order has not been reviewed and paid for, DigMyPics.com reserves the right to charge the credit card for the full amount of the service and return the original photos and the disc(s) of newly digitized photos and/or videos.
  • Users can call for refunds if they aren’t satisfied with DigMyPics’ service within 21 days of scan delivery. If the company does not hear from the customer after the said time frame, it is assumed that they are satisfied with the output and the sale is final and non-refundable.

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